GENERAL WARRANTY INFORMATION

Please review all Terms and Conditions prior to placing an order, requesting a Return Authorization, or initiating the Warranty process.

  • Inspect all products immediately upon delivery, even if it is not going to be used right away.
  • Do not discard original shipping boxes/packaging until items have been inspected. If a Warranty claim is required, the original packaging and shipping label may be needed for reference.
  • All merchandise is shipped new, with applicable manufacturer warranty.
  • In most cases, warranty concerns will be directed to the manufacturer for repair, or replacement.
  • Rogers Sporting Goods provides a 30-day warranty on all shipped products. This 30-day warranty is specifically designed to address any damage that may occur during shipping. In most situations, product defects that did not occur during shipping will be directed to the manufacturer.
  • Rogers Sporting Goods provides a (1) year warranty on Rogers brand products (some restrictions apply), covering manufacturing and workmanship defects. Rogers will not warranty damage (rips, tears, punctures, etc.) caused by the consumer or extreme weather, normal wear-and-tear, degradation incurred from improper storage and use, or items used in a commercial setting.
  • Rogers Sporting Goods will not be liable for any incidental or consequential damage/loss to property, other products, or person, incurred by a defective product.
  • Defective items may only be returned for an identical item. If a suitable item is not available, a Store Credit will be issued. Refunds will not be issued for defective products.
  • New generations of discontinued products may be subject to an upgrade fee.
  • To initiate the Warranty process, please visit our Return Policy link, or call 816-883-4545.

ROGERS WADER WARRANTY - (1) Year Repair or Replace

  • Rogers Sporting Goods brand waders have a (1) Year Repair or Replace Warranty, covering manufacturing and workmanship defects. Rogers will not warranty damage (rips, tears, punctures, etc.) caused by the consumer, normal wear-and-tear, or waders used in a commercial setting.
  • The warranty period begins on the sale date of the original purchase. In the event that waders are replaced under warranty, the original warranty date will still apply. Example: Original wader purchased on 1/1/2020, and replaced on 9/1/2020 due to defect. The replacement waders are under warranty until 1/1/2021.
  • All defective waders will be inspected. Leaks will be confirmed in a submersion tank. If an applicable defect is found, the Warranty will be applied. Rogers will repair or replace defective waders, at our discretion.
  • Replacement waders will be the same model as the original purchase. If a suitable item is not available, a Store Credit will be issued. Refunds will not be issued for defective waders.
  • If a defect is not identified, or consumer damage is discovered, Rogers may contact the customer to discuss available options.
  • Returning products should be clean and dry. Soles of footwear should be free of debris. Removable wader liners should be returned unzipped, and removed from the wader.

ROGERS CLOTHING / FOOTWEAR WARRANTY – (1) Year

  • Rogers Sporting Goods brand clothing and footwear have a (1) Year Warranty covering manufacturing and workmanship defects. Rogers will not warranty damage (rips, tears, punctures, etc.) caused by the consumer, normal wear-and-tear, or use in a commercial setting.
  • The warranty period begins on the sale date of the original purchase. In the event that products are replaced under warranty, the original warranty date will still apply. Example: Original product purchased on 1/1/2020, and replaced on 9/1/2020 due to defect. The replacement product is under warranty until 1/1/2021.
  • All defective products will be inspected. If an applicable defect is found, the Warranty will be applied.
  • Replacement products will be the same model as the original purchase. If a suitable item is not available, a Store Credit will be issued. Refunds will not be issued for defective products.
  • Returning products should be clean and dry. Soles of footwear should be free of debris.

ROGERS SEASONAL / PERISHABLE PRODUCT WARRANTY – (6) Months

Certain items, like grasses, will degrade naturally. Rogers Sporting Goods provides a (6) month warranty on Rogers brand perishable items, covering manufacturing and workmanship defects. Rogers will not warranty damage (rips, tears, punctures, etc.) caused by the consumer or extreme weather, normal wear-and-tear, or degradation incurred from improper storage and use.

AMMUNITION

  • Due to safety regulations, purchased ammunition may not be returned.
  • If you experience functionality issues with ammunition, STOP SHOOTING immediately. Do not dispose of, or shoot, remaining ammunition until directed by the manufacturer.
  • Store Credit will be issued. Refunds will not be issued for defective products.
  • All ammunition functionality issues will need to be addressed by the manufacturer.

FISHING RODS

  • Rogers will NOT process online or in-store warranty returns, or exchanges, for defective fishing rods. Customers will need to contact the manufacturer to initiate warranty protocol.
  • Rod damage that occurs during shipping will be processed through Rogers.
  • Store Credit will be issued. Refunds will not be issued for defective products.